Security & privacy

Last updated November 9, 2026.

Today: the demo

Once the demo line opens, our demo receptionist will answer for Brightside Family Dental, a fictional practice. The demo uses no patient data. Please don't share real patient information on a demo call or by email.

Before any practice goes live

A dental practice's calls can include protected health information. Before any practice goes live with patient calls:

• We'll sign a business associate agreement (BAA) with the practice.
• We'll have a signed BAA with each vendor that handles call data, such as the voice platform and the email and calendar services used for bookings and summaries.
• Counsel will review these agreements before patient calls begin.
• Vendors that can't sign a BAA for the services we'd use won't receive call data.

What a live receptionist will handle

To book appointments and pass on messages, a live receptionist will handle:

• The call audio and transcript, processed by our voice platform to run the call
• The caller's name and callback number
• A short reason for the call and a preferred appointment time
• The booking itself, written to your practice's connected calendar
• A summary of each call, emailed to the address your practice chooses

It's designed not to ask for dates of birth, insurance ID numbers, Social Security numbers, or medical history.

This website

• Pages are served over HTTPS, so traffic between your browser and this site is encrypted in transit.
• The site has no forms, accounts, cookies, or analytics, and loads no third-party scripts.
• Pages are sent with security headers, including a Content Security Policy.

More detail is in our privacy notice.

What we don't claim

We don't claim HIPAA compliance or hold security certifications. We'll update this page as safeguards are put in place.

Contact

Questions or a security concern: [email protected].